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Frequently Asked Questions

01How to place a sample order?

After we confirmed the design you want for the sample, we can move forward for more details. For a simple sample, we charge $50 per piece; while for a more complicated sample, we may charge up to $80 per piece. After payment has been made, it takes about 7-12 working days toreceive your sample.

02Can I choose directly from your ready design?

Yes, of course. Our designer team create our own designs every season so that you can usedirectly. For more details, please contact us.

03Can I make my own design?

Yes, we can customize it based on your own design. If you choose our ready design and want to modify it, we can do that too upon your request.


04Can I make my own size?

Yes, we can customize your own size and make standard sizes as well, such as US, UK, EU, AU size.


05What is the production process?

  1. After confirming your order items and quantity, we will provide you a quote and the lead time

  2.  You need to pay 30% deposit if youre an old customer, while its 50% deposit if youre a new customer. We accept payments via Paypal, T/T, Western Union, etc.

  3.  Well source the materials and seek for your approval.

     Material ordering.

     Pre Production Samples are made for your approval.

    Mass Production

  4. Payment of the 70% balance before processing delivery. (70% is for old customers while 50% is for new customers)



06What is your leading time?

The standard lead time is 15-25 days, which can vary depending on the quantity of your order.For fabric dying, printing and embroidery, theres 7 days additional lead time foreach process.


07Can I put my own logo on the label of products?

Yes, we offer custom label and hang tag printing services. Send us your logo design to get a quote.


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